ADD Announces Bilingual NMVTIS Vehicle History Reports
Auto Data Direct, Inc. (ADD), a leader in automotive data services and National Motor Vehicle Title Information System (NMVTIS) vehicle history reports announces that it has added bilingual vehicle history reports to its array of products.
NMVTIS reports, containing DMV title data, salvage information and total loss reports, are federal vehicle histories designed to protect consumers from fraud and unsafe vehicles. By offering the report in both English and Spanish, ADD's newest product is just in time for dealers looking to comply with California's new vehicle history requirement, which goes into effect July 1, 2012. Under the new law, California dealers must pull a NMVTIS vehicle history for each used vehicle offered for retail sale, and if the report indicates a junk or salvage history, the dealer must apply a red warning label to the vehicle. Additionally, the dealer must provide a copy of the NMVTIS report to the buyer at the time of sale, if requested.
"Our team is always looking at ways we can enhance our services to benefit both our corporate customers and consumers," said Jim Taylor, President of ADD. "Whether in California, Florida, or other areas with large Hispanic populations, fulfilling the needs of a bilingual community is a service we identified as critically important. We're very pleased to be the first NMVTIS provider to offer this unique consumer protection product."
There is no additional charge to access the bilingual NMVTIS report through ADD. California dealers may also order the required salvage warning labels from ADD, in either English or Spanish.
A bilingual vehicle history is not the only way ADD has prepared for an increased demand from California businesses. "We've taken additional steps to ensure that our customer service staff are prepared to take calls from dealers whose primary language is Spanish," said Taylor. ADD has added three bilingual customer service representatives and has extended its customer service hours to serve west coast dealerships. Live customer service is now available to answer questions from 8:00 a.m. until 9:00 p.m. eastern standard time.
For more information on bilingual NMVTIS reports, call 866-923-3123 or visit the ADD website at www.add123.com.