You hear it all the time from your friendly ADD customer service representatives: Access to DMV123 records is DPPA driven, meaning your access to the individual state and its records is based on your qualifying exemption under the federal Drivers' Privacy Protection Act and then if more restrictive, the state’s allowable exemptions.
You know how you have to attest to your exemption (or reason for accessing a record) each time you click on a state in your DMV123 dropdown menu? That’s ADD’s way of ensuring we are only providing access to customers who have a legitimate purpose for making the inquiry. Those attestations are logged and inevitably provided to the state during an audit. In over 20 years of being audited by multiple jurisdictions, ADD is proud to say we have never had a finding of significance related to the security we place on valuable personal information provided in title and registration records.
Within ADD, we have a robust security training program aimed at meeting all of the state and federal privacy requirements. As an ADD customer with access to this protected information, we hope you do as well. When you hire a new employee and add them to your account as a user, make sure they understand what your DPPA is, what it means, and why it is important to only access records based on your exemption. When you and your employees adhere to these important rules, ADD is able to maintain old connections and create new. Speaking of new connections, in case you haven’t heard, in December ADD launched access to records in the District of Columbia! Your ADD team has worked with D.C. staff for many years to implement this unique access. In fact, ADD is currently the only data provider with electronic real-time inquiries to D.C. title and registration data in one convenient record. We were the first and are proud to be able to offer these important records to our valued customers. Take a tour of your DMV123 dropdown menu to discover if your DPPA exemption qualifies you to D.C. records as well as other states with recently expanded access.