News in 2022

Auto Data Direct has officially fully integrated with Towbook! This integration was done with the goal of helping to streamline and simplify the lienholder process for your company. This integration has many benefits for both Towbook and ADD users: Allows users to connect your Towbook and ADD123 accounts directly Access vehicle records in real-time with DMV123 Send certified letters using ADD123’s DirectPost-Office services Pull NMVTIS reports for last state of title Allows you to run DMV records without having to leave Towbook Automatically add vehicle record data to your Towbook files Saves you time and reduces the chance for mistakes Integrations with towing management software like Towbook helps to provide key services to customers that might not otherwise be offered.

Customer Service has always been a core value to us at Auto Data Direct and our field reps are no different. While their primary function is to bring in new accounts and drive sales, we know how important it is to keep doing the right things for our existing customers and not forget where we’ve come from.

Since 2009 the Junk, Salvage, and Insurance (JSI) industries have been reporting salvage vehicles to NMVTIS in compliance with federal rules. Now the system is being updated to provide better, cleaner, and more meaningful data for the industries that use it. The changes to reporting are slated to go fully into effect mid-January 2023, with a true date to be announced before the end of 2022.

At ADD we want to make sure our customers are in the know about any potential scams. The Nevada DMV, along with other DMV agencies nationally, are warning automobile dealers to fight the temptation of ordering fake registration placards and temp tags online. Two unlicensed salespersons for a dealer in Las Vegas were recently issued criminal citations after advertising in-state temporary tags for sale at $200 each, and a related find of 37 temporary placards issued with no record of an actual dealer sale.

You already know your ADD team is constantly working to expand access to records and services impacting your business and your customers. So, we’re happy to remind you of a few things that aren’t there anymore – like restrictions in some states for tow companies regarding record access or using ADD’s certified mail tool.

The DOJ recently provided ADD with the attached notice that was issued November 10, 2022 by DOJ for NMVTIS Reporting Entities regarding the importance of timely and accurately reporting junk, salvage and total loss vehicles. The notice is both a reminder about the reporting obligations of NMVTIS entities and to help ensure that consumers are aware of the dangers associated with flood-damaged automobiles.

On November 10th, the Department of Justice issued a letter to reporting entities following the damage from Hurricane Ian. This letter informs those who report through the National Motor Vehicle Title Information System (NMVTIS) that they are required to report flood-damaged vehicles following the storm. Those entities who fail to comply will be subject to civil action and penalties from the Bureau of Justice Assistance (BJA).

With the May 2022 announcment by the American Association of Motor Vehicle Administrators (AAMVA) that 50 jurisdictions are now participating in the National Motor Vehicle Title Information System (NMVTIS) this valuable resource is close to being representative of nearly 100% of all vehicles in the country. Since its inception, NMVTIS and the data available through the title history system has become more and more valuable for ensuring accuracy in titling and fighting fraud on behalf of consumers, dealers, and anyone wanting a true picture of the back story of a used vehicle.

ADD’s customers have come to appreciate access to the Custom Letter tool available to any account user needing to send certified mail. The convenience of skipping the trip to the post office is catching on with finance companies, attorneys, marinas, storage facilities – any company needing that special letter while also wanting to save their valuable time in getting it done.

We’ve been working on it for a while, and we’re pleased to announce that through a change to the state’s statute, Auto Data Direct can now offer its time and money-saving DirectPost-Office (DPO) certified letter service to South Carolina tow companies! Prior to this 2022 legislation passing, tow companies had to retrieve owner and lienholder name and address directly from the DMV.