Customer Service Presents: ADD Account Security

for General on Wednesday, October 16, 2019 by Roxanne Decker

Auto Data Direct continues to stress the importance of account security to protect customers’ account data and DPPA protected data. ADD requires each user accessing the website to have their own username and password. There is no additional charge to add users to an account.

Passwords expire every 90 days to protect businesses against fraud and to maintain account security. Many people are surprised to learn that the same rule applies to the employees at ADD as well! All users with access to the ADD website are subject to the same password security requirements.

While the same exact password cannot be re-used, variations of a similar version are acceptable. Using information from the time of the year the new password is set, your favorite sports teams, adored pets, family members, etc., can make remembering the password easier.

Never share account information and passwords - access to the ADD website should be made by approved users through their individual login access.

If you have any questions, please email ADD or call one of our friendly and knowledgeable customer service representatives at (866) 923-3123. Se habla español.