News in 2018

Auto Data Direct prides itself on its customer service and understands there are situations where dealerships do not have the time to reach out with questions or problems. Knowing that customers are engaged in a fast-paced industry, ADD is happy to announce the launch of a brand-new Knowledge Center within the ADDTag portal.

The Knowledge Center will contain a library of helpful educational videos for issues a dealer may encounter when using the ADDtag system. Users will be able to view full training videos for issuing temp tags and metal plates and shorter videos that will focus on topics such as the Florida Fee Calculator and DMV123.

The Knowledge Center will also include a step-by-step EFS guidebook on issuing metal plates through the ADDTag system. The printable guidebook is useful for employees of every level such as new employees who will be using the EFS system for the first time or anyone who would like a refresher course in the steps one must follow when issuing a metal plate, transferring plates or even issuing registrations to vessels.

When the Knowledge Center is live, customers will be able to access it on the ADDTag toolbar and will receive an email when content is available.

If you have any questions, please email us, or call one of our friendly and knowledgeable customer service representatives at 855-300-3455 . Se habla español.