News

June 14, 2011

Last month, ADD’s Dealer Team attended the 2011 Digital Dealer Conference in Orlando, Florida to get the word out about the recently launched ADD StiQR product, and to bring dealers up-to-the-minute information on ADD’s real-time, web-based multiple state inquiry access service, DMV123. Digital Dealer focuses on “all things internet,” and supports auto dealers so they may learn about internet auto sales, lead management, drawing data from other states, as well as all info-based, auto-related internet data services, including social networking tools to optimize marketing and consumer interest.

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June 14, 2011

Customer Service FAQs: All About DirectPost-Office

for Auto Dealers, Mechanic / Body Shop, Repossession Agency and Wreckers

This month, ADD’s wonderful customer service representatives answer some common questions about ADD’s DirectPost-Office certified letter tools. Q: What do the blue, red and green dots symbolize in my DPO? A: ADD provides the color-coded indicators as a feature in your DirectPost-Office (DPO) as another method for tracking the progress of your certified letters in the mail stream.

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June 14, 2011

DOJ Publishes NMVTIS Enforcement Information

for Auto Dealers, Insurance, Mechanic / Body Shop, Salvage and Wreckers

The Department of Justice has released information on its enforcement activities for the National Motor Vehicle Title Information System (NMVTIS). Since 2009, businesses that deal in junk, salvage or total loss vehicles have been required to report information on those vehicles to the national database. NMVTIS information is available to states, law enforcement and the public.

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June 14, 2011

Have you ever towed an abandoned vehicle from public property that was authorized by law enforcement? Did you then have a Certificate of Destruction (CD) issued on the vehicle in your company’s name? If so, you have the option to place a Wrecker Operator lien (WO lien) on that vehicle, which will place a stop on all the current registrations.

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June 14, 2011

ADD is pleased to announce the re-design of its National Title Pointer Report. Title Pointer reports contain data from the National Motor Vehicle Title Information System (NMVTIS), and can be helpful for businesses that need to locate the current state of title for a vehicle. Respondents to our customer survey told us what additional information would be helpful in the report, and we listened!

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March 15, 2011

Auto Data Direct Inc. (ADD) announces the successful launch of its innovative ADD StiQR product! StiQR (pronounced “sticker”) uses popular QR code technology as a sales, marketing and lead-generation tool, and dealers from all over the state are already benefiting from the cost-saving new product. Enhance the sales process with ADD StiQR: Increase consumer involvement during and after business hours

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March 15, 2011

As Auto Data Direct, Inc.’s Customer Service Representatives (CSRs), we are dedicated to providing the most time-efficient and friendly support to our customers; therefore, it saddens us when we are helpless to assist callers who are not authorized users on their company’s account, simply because the proper paperwork has yet to be completed.

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March 15, 2011

ALL Dealers Must Comply by April 1st The Florida Department of Highway Safety and Motor Vehicles (DHSMV) has made changes to the requirements regarding temporary tags and temporary metal plate transfers. Before April 1st dealers must verify that all employees authorized to process temporary tags and tag transfers have had anFDLE criminal history check.

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March 15, 2011

On January 27, 2011, the Department of Justice (DOJ) issued a policy clarification for towing companies regarding the National Motor Vehicle Title Information System (NMVTIS). The clarification explains the federal reporting requirements, and provides specific guidance on tow company reporting. What is NMVTIS, exactly? The National Motor Vehicle Title Information System (NMVTIS) is a U.

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March 15, 2011

One of the most time-consuming and potentially costly challenges for the towing industry is finding the owners and lien holders for towed vehicles that remain unclaimed. For those vehicles, obtaining timely information for notification of lien can be frustrating at best. That’s why ADD has been hard at work on behalf of our customers to provide access to multiple state DMV databases that help you get traction to complete the notification process.

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